Relocation services for government transferees on the move
An experienced partner with the know-how to manage your department’s relocation needs
Our global mobility solutions are custom-made to reduce disruptions in organizational productivity and ensure continuity of operations during an employee relocation.
Interstate helps streamline your government relocation needs by providing a single point of contact throughout your transferee’s entire move, to help manage expenses, shipments and schedules. We can even help agencies considering a transition to telework, in response to the global Covid-19 pandemic, by making sure you are deploying talent to where it’s needed most. Let our experienced government relocation team simplify your talent management strategy and get your people where they need to be, whether it be a fixed location or a remote work assignment.
With decades of experience moving federal, state and municipal agency employees, we’re not your run-of-the-mill government mover. We know the ins and outs of government relocation and we deliver quality you can trust. Our experienced team of relocation professionals will create and manage a global mobility program for your organization, subcontractors and associated programs that complies with applicable government regulations, including the Federal Travel Regulation (FTR) and Joint Travel Regulations (JTR). Our team will also help manage costs in compliance with contract procurement requirements, all while customizing our relocation services based on your employee’s job reporting timeline, household and family needs.
Government relocations made easy
Interstate helps streamline your government relocation needs by providing a single point of contact throughout your employee’s entire move, to help manage logistics, schedules and contracts. We also employ some of the latest technology innovations, like global mobility software integration with the most popular relocation management software apps, to keep the employee relocation process running smoothly, securely and efficiently.
We ensure on-time delivery and are committed to the highest quality in everything we do, from policy consultation to comprehensive move management services. No matter what your employees need moved or how far it has to go, Interstate has you covered.
Our end-to-end move management services include: entitlement counseling, pre-move surveys, transportation service, TSP selection (our counselors will work with transferees to connect them to our network of reputable and quality movers), accessorial identification and justification, destination services, pre-payment auditing, claims processing and settlement, and post-payment auditing. We provide a full range of relocation move management services for shipping a federal employee’s household goods (HHG) to a new duty station, including privately owned vehicles (POV), unaccompanied air baggage (UAB), storage-in-transit (SIT) and extended storage (EXT).
We have decades of experience as an approved U.S. General Services Administration (GSA) Centralized Household Goods Traffic Management Program (CHAMP) participant and are currently ranked #1 in customer satisfaction among CHAMP household goods movers, in both the domestic and international categories, for deliveries in 2019. The GSA’s CHAMP ranks its 86 domestic and 90 international household goods movers using a Customer Satisfaction Index (CSI) score. The CSI is a performance metric based upon the relocating employee’s and government agency’s satisfaction, and it measures individual performance against the average level of customer satisfaction across all companies participating in CHAMP.
We’re registered with the System for Award Management (SAM) and proudly serve the U.S. Intelligence Community and the Department of Defense. Our team operates in full compliance with GSA’s Household Goods Tender of Service (HTOS), Extended Storage Tender of Service (XTOS) and Request for Offers (RFOs). We’re also ISO 9001:2015 and FIDI-FAIM certified. Imagine what we can do for your government employees!
Municipal, State and Federal Relocation Services
Employee Relocation Services
Entitlement and Pre-Move Counseling
Home Sale & Marketing Services
Destination Area Services
Move Management Services
Carrier Selection and Shipment Booking
Preparation of Bills of Lading
Service Performance and Pre-Payment Audits
Customized Management and Reporting
Storage and Other Services
Storage-In-Transit for Personal Effects
Extended Storage for Personal Effects
Cost of Living Analysis
International Move Assistance
What does ISO 9001:2015 certification mean?
The ISO 9001:2015 certification is the standard that applies to quality management systems across industries and services. The ISO is an independent, non-governmental, international organization whose goal is to develop voluntary, consensus-based, market-relevant International Standards. Being ISO 9001:2015 certified means that a company’s quality management meets standards that are designed to encourage improvement, streamline processes and always put the focus on the customer.
When it comes to offering the best possible quality, we don’t just talk the talk. We walk the walk. By being ISO 9001:2015 certified, we demonstrate that we are willing to be held to higher standards of quality in everything that we do.
What does Interstate’s participation in GSA’s Centralized Household Goods Traffic Management Program (CHAMP) mean?
Interstate also participates in GSA’s Centralized Household Goods Traffic Management Program (CHAMP). This means we will perform an on-site inspection to provides estimates for weight, costs and schedules; provide the crates and materials needed for your move; transport and reassemble your goods and provide an inventory for your items to provide you with peace of mind during your move.