Storage - FAQs
What does residential storage cost?
Residential storage costs vary based on volume (how much you store), duration (long-term vs. short-term), and whether you need special conditions (e.g., climate control or high-security vaults). Please contact us for a customized quote based on your specific needs.
What are the storage options and their respective costs?
We offer short-term and long-term storage in secure, climate-controlled space, sized to what you actually need rather than a fixed unit size. Costs depend on volume, duration, and whether special handling like climate control is required. Contact us for a quote based on your specific inventory.
What is the insurance coverage for my items while they are in your storage facility?
Your belongings are covered under our standard valuation protection while in storage, and additional coverage options are available if you want extra protection for high-value items. Your move consultant can walk you through the specific coverage levels and costs.
How do I arrange access to my items once they are in storage?
Just contact your move coordinator to schedule a pickup or delivery window. We will coordinate access to your specific items from our secure facility and let you know what advance notice we need based on how your inventory is stored.
Is your storage facility monitored and secure?
Yes. Our facilities are climate-controlled with 24-hour surveillance and alarmed, monitored security, so your belongings stay protected for as long as they are in storage.
What are the monthly payment terms and late fees for storage?
Storage is billed monthly, with payment due on the same date each month. Your move consultant will confirm the exact due date and any late fee terms when you set up your storage plan, so there are no surprises.
What items are prohibited from being placed in storage?
Hazardous materials, flammable liquids, perishable food, and live plants or animals cannot be placed in storage. Your move consultant can review your specific inventory with you ahead of time to flag anything that needs a different arrangement.
Do you offer long-term versus short-term storage contracts?
Yes. We offer both short-term storage for moves in transition and long-term contracts for extended needs, with flexible month-to-month options if your timeline isn’t fixed yet. Your move consultant can help you choose the contract length that fits your situation.