Warehousing & Distribution FAQs - FAQs
What types of warehousing and distribution services do you provide?
We offer a full range of services including asset management, furniture/fixtures/equipment (FF&E) storage, commercial storage, inventory management, and distribution across multiple transportation channels.
Where are your warehouse facilities located and what is their size/capacity?
Our Washington, DC-area operations are supported by over 400,000 sq ft of company-owned, secure warehousing space.
Are your warehousing facilities climate controlled or secure for sensitive goods?
Yes. We have climate-controlled storage for special-needs items, and our facilities are monitored 24/7 to ensure security and proper asset protection.
How do you handle inventory visibility and management for assets in storage?
We provide web-based access to live inventory, condition coding, digital imaging, and reporting so you can know exactly what assets you have, where they are, and their status.
Can you handle distribution, moving goods from storage to final destinations when needed?
Absolutely. We offer distribution services from individual cartons to full trailer loads, multiple transportation channels and staging/delivery based on your needs.
What kinds of customers do you serve with your warehousing/distribution operations?
Our clients include major technology firms, healthcare institutions and U.S. government agencies — all of whom rely on our secure, flexible supply-chain solutions.
How flexible are your storage terms—short-term vs long-term?
We accommodate both short-term and long-term storage needs, including options for staging prior to delivery or destination readiness. We’ll work with you to define the right term.
What makes your warehousing/distribution services in the tri-state region especially strong?
We own and operate our trucks, equipment and regional warehouse space, providing added efficiency, reliability and security. Plus our local presence gives us strong understanding of regional logistics.
How do you handle special or unusual assets (for example FF&E, high-value equipment, records)?
We have dedicated capacity and experience with FF&E, asset management of company property, and records management, so we can customize solutions for specialty items.
What is the process to get started with your warehousing/distribution services?
Reach out to our logistics team for a consultation. We’ll review your requirements (type of goods, quantities, term, delivery profile) and propose a tailored solution along with pricing.
How do you ensure compliance, security and quality of service?
With our own facilities and equipment, trained staff, and robust inventory/management systems we maintain consistent control and accountability. Your goods are tracked, protected and managed with industry best practices.
Can you integrate warehousing/distribution with moving, relocation or other services?
Yes. Because Interstate offers moving, storage, logistics and distribution, we can provide integrated solutions—whether your project involves relocation, asset staging, equipment distribution or full supply-chain handling.
How much does commercial warehousing cost?
Commercial warehousing costs depend on several interconnected factors. The volume of inventory or assets you need to store is the primary driver, followed by the duration of storage, the frequency of inbound and outbound activity, and any special requirements such as climate control, security protocols, or dedicated racking configurations. Distribution activity, meaning the frequency and complexity of outbound deliveries, also affects pricing because it involves labor, truck time, and coordination. We provide tailored pricing after a proper assessment of your requirements rather than offering a generic rate. Our goal is to give you a cost structure that reflects what your operation actually needs rather than a bundled package with services you won’t use.
Which warehousing services do we actually need?
The right mix of warehousing services depends entirely on what you’re storing and what you need to do with it. Companies storing furniture, fixtures, and equipment in advance of a new location build-out need receiving, short-term holding, and final-mile delivery. Businesses with ongoing inventory management needs require web-based tracking, condition coding, and regular distribution runs. Government agencies often need secure, compliant facilities with chain-of-custody documentation. The starting point is a conversation about your assets, your timeline, and what happens to those goods after they leave our facility. From there, we build a service model that matches your actual operation rather than a standard package that may include things you don’t need and miss things you do.
What goes wrong with commercial storage, and how do we avoid it?
The most common failures in commercial storage stem from poor inventory control, inadequate facility security, and a lack of communication between the client and the storage provider. When assets enter a facility without a proper intake process, items get misplaced or miscounted. When condition isn’t documented at intake, disputes arise over whether damage happened in storage or before. When there’s no web-based visibility into what’s in storage, clients end up calling to check on individual items rather than managing their inventory proactively. We prevent these problems with a structured intake process, detailed cataloguing, 24-hour security monitoring, and a live inventory management system that gives you real-time visibility without requiring a phone call.
How do we choose a warehousing partner?
Choosing a warehousing partner is a significant decision because your assets, your supply chain, and your reputation are all on the line if something goes wrong. Start with physical capability: does the facility have the space, environmental controls, and security infrastructure your inventory requires? Then look at operational capability: can this partner handle your distribution frequency, your asset types, and your reporting requirements? Check references from clients in comparable industries. Ask about their inventory management systems and what visibility you’ll actually have into your assets. Also consider whether the partner can scale with your needs or will become a constraint as your operation grows. Interstate Group Holdings owns and operates its facilities, manages its own fleet, and has served major technology firms, healthcare institutions, and government agencies, making it a partner with the depth to handle complex requirements.
What is the difference between storage and asset management?
Storage means your goods are held in a facility until you need them. Asset management goes further. It involves actively tracking, managing, and maintaining a record of your assets throughout their lifecycle, not just while they’re in a warehouse. With asset management, you have visibility into the location, condition, quantity, and maintenance status of every item you own, whether it’s in storage, out on deployment, or being redistributed. This distinction matters most for organizations managing large volumes of equipment, such as government agencies, healthcare systems, or technology companies. Treating asset management as simple storage leads to inventory inaccuracies, unexpected losses, and procurement decisions made on incomplete information.
Do you handle distribution as well as storage?
Yes. Storage and distribution are fully integrated within our service offering. We don’t just hold your inventory; we also coordinate outbound deliveries ranging from individual cartons to full trailer loads across multiple transportation channels. Our distribution operations are supported by our own fleet in the Washington, DC metro area and a vetted network of partners for regional and national distribution. This means your goods can move from our warehouse to your customers, your offices, or your job sites without you needing to engage a separate logistics company. Having a single partner manage both storage and distribution simplifies your supply chain, reduces handoffs, and gives you a single point of accountability when you have questions about where something is.
What reporting and inventory visibility do we get?
Clients who store with us have access to a web-based inventory management system that provides real-time visibility into their assets. You can see what’s in storage, review condition codes assigned at intake, access digital imaging of your inventory, and pull reports that reflect current quantities and locations. This level of visibility is particularly important for organizations managing a large volume of assets and needing accurate data for procurement, deployment, or audit purposes. Our system currently manages assets valued at approximately $500 million at any given time, which reflects the scale and sophistication of what we operate. If you need custom reporting formats or integration with internal systems, that’s worth discussing during your initial consultation.
Can you handle secure or sensitive goods?
Yes. We have documented experience handling inventory that requires elevated security standards, including government-grade assets and items of significant historical or material value. Our facilities operate with 24-hour monitoring, alarmed perimeters, and controlled access protocols. For government clients, we understand and comply with chain-of-custody requirements and applicable handling regulations. We have successfully executed sensitive moves for U.S. Army clients and projects involving preservation of national historical assets. If your goods have specific security classification requirements or need specialized environmental controls, we encourage a direct conversation with our team so we can confirm whether our facilities and protocols meet your standards before you commit to anything.